Refund Policy

For yearly subscription plans:

• We do not offer refunds on yearly subscription plans under any circumstances.
• By purchasing a yearly plan, you acknowledge and agree to this no-refund policy.
• We encourage users to thoroughly review our services and consider starting with a monthly plan before committing to a yearly subscription.

For monthly subscription plans:

• We may offer refunds of up to 50% of the subscription fee, depending on the specific situation.
• Refund requests for monthly plans must be submitted within 14 days of the billing date.
• The refund amount will be determined based on factors such as usage of the service, reason for the refund request, and any technical issues experienced.
• We reserve the right to deny refund requests that do not meet our criteria or that we deem to be abusive of our refund policy.

To request a refund for a monthly subscription:

1. Contact our support team at team@photogenius.ai or through the contact form at /contact.
2. Provide your account information and the reason for your refund request.
3. Our team will review your request and respond within 5 business days.
4. If approved, the refund will be processed to the original payment method within 10 business days.